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Maintenance

We offer scheduled alarm system maintenance or one-off servicing depending on the type and specification of alarm system installed.

Universal can offer the following types of Maintenance contracts to suit your individual needs.

  • Fully Comprehensive Maintenance
  • Standard Maintenance
  • Pay as you go (details to be agreed, as per each individual customer’s needs)
  • Maintained Customers receive priority service over non-maintained customers
  • Maintained Customers also receive a reduced callout rate

Intruder Alarm Maintenance

We offer scheduled alarm system maintenance or one-off servicing depending on the type and specification of alarm system installed. During the inspection typically the following tests and adjustments are carried out:

  • Thorough visual inspection of all major alarm components including wiring and connections
  • Test power supply and battery charging rates
  • Visual inspection and walk test all detectors
  • Test operation of manually operated devices such as panic buttons
  • Inspect, test and lubricate all bell boxes, sirens and speakers
  • Check and test remote signalling equipment
  • Carry out adjustments as necessary

CCTV Maintenance

We provide maintenance and repair services for most types of CCTV systems. To ensure reliable operation of CCTV systems our maintenance service typically includes:
  • Visual inspection of CCTV components including visible cabling and connections
  • Inspect CCTV control equipment including monitors, VCR, DVR, Multiplex er etc
  • Check and clean CCTV cameras, lenses and housings
  • Focus lenses for correct field of view
  • Test remote signalling equipment where fitted
  • Check recording and playback quality
  • Check the satisfactory transmission of images to remote monitoring centre

  • Access Control System Maintenance

    We can provide maintenance and repair services for most types of Access Control systems. Our maintenance service typically includes:

    • Visual inspection of Access Control components including visible cabling and connections
    • Inspect all hardware and associated equipment
    • Check, clean and lubricate electronic locks
    • Check and test proximity readers
    • Focus lenses for correct field of view
    • Test remote signalling equipment where fitted
    • Test power supply and battery charging rates

    Free Site Assessment

    You can now also take advantage of a Free Site Assessment, where one of our trained technicians will discuss your needs and provide you with a free, no risk, and no obligation quote for your maintenance services.

    Testimonials

    I was very satisfied when I first contacted Universal requesting information. I received good information and all of my questions were answered directly. My sales consultant was very courteous and had great knowledge of the equipment and system design as we had switched from another company. My installer was very friendly and provided great service. Showed me how to use system thoroughly and left me written instructions!

    Frank

    Infotec Electronics

    Mr Soddu and has been providing security installations and other associated works to Australian Customs for a number of years and has conducted himself in a very professional and competent manner. I have personally been associated with Mr Soddu for at least five years and have the upmost regard for his integrity and honesty. Mr Soddu as well as the majority of his employees at Universal Communications are a holder of an Australian Customs Security Identification card. To obtain clearance to Protected level Mr Soddu has had to satisfy a number of stringent checks both internally and buy outside agencies such as ASIO, T4.

    Derek

    Project Officer Future Accommodation Options, Melbourne

    Dear Angelo
    I write this letter in appreciation of the services that you provide to both my business and private residence. Your company is very efficient, timely and professional. I have no hesitation in recommending your services to other people. Keep up the good work.

    John

    Johnneeson & Associates Chartered Accountant

    I am very happy with my experience with Universal and its employees. The technician that came to install our service was very bright, kind, quick, and very thorough in explaining how the system works. The installer is an excellent employee. He was very knowledgeable, fast worker, courteous and professional. The person I spoke with to set up my appointment was excellent as well. I am very satisfied. Thank you.

    Mathew

    Junction Telecoms

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